Cybersecurity Operations Manager

The role

The United Nations Organization for Telecommunication (ITU) is seeking a Cybersecurity Operations Manager to oversee the operational management of the cybersecurity infrastructure, including the security operations center (SOC) and the implementation of security technologies and projects.

What you'll do

• Manage the full lifecycle of complex cybersecurity and security infrastructure projects, from feasibility studies and architecture design to procurement, implementation, testing, and service delivery.
• Serve as the primary IT liaison with the external MSSP provider managing the 24/7 security operations center and threat detection.
• Ensure the proper functioning and maintenance of the security infrastructure and cloud security, while promoting cost-effective improvements.
• Supervise the security stack, including NGFW, IPS/IDS, EDR, IAM, email security, storage, and information management systems.
• Conduct cybersecurity awareness and training activities across the organization, including phishing simulations and incident response exercises.
• Evaluate security risks related to emerging technologies, including AI/ML, and implement security controls for AI and LLM.

What it takes

• Bachelor's or higher degree in computer science, information security, cybersecurity, information systems, or a related field.
• Certifications such as CISSP, CISM, GCIH, GCFA, CEH, GSEC, and CISA are preferred.
• At least 7 years of increasing responsibility in cybersecurity operations and security management, including at least 3 years of international experience.
• Experience with SIEM platforms, IPS/IDS systems, NGFW, EDR, and multi-cloud security.
• Experience with incident response, legal IT activities, and large-scale TIC security (incident recovery, business continuity).
• Experience with vulnerability management, threat intelligence, and cybersecurity project management (procurement, implementation, supplier management).

What you'll bring

How we treat you

Living allowance, performance-based salary, and other benefits as per the UN system

How to apply

Apply directly on ITU's site. We link straight through — no resume parsing, no profile to fill out.

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