Customer Support Executive
Quick answer
Logistics UK is hiring a Customer Support Executive in Tunbridge Wells, Kent, paying £25,000 per annum, for a full-time position.
- Role
- Customer Support Executive
- Organization
- Logistics UK
- Location
- Tunbridge Wells, Kent
- Work setup
- On-site
- Level
- Entry
- Compensation
- £25,000 per annum
- Category
- Other
- Apply by
- 2026-12-31
The role
We are seeking a Customer Support Executive to join our team in Tunbridge Wells, Kent, where you will handle customer inquiries and support the growth of our business.
What you'll do
- Managing inbound customer enquiries via phone and email
- Providing support to non-account managed members and customers
- Following up on web and general inquiries to identify customer needs and opportunities
- Supporting membership and contract renewals, as well as promoting relevant products and services
- Identifying opportunities to upsell and cross-sell across the product portfolio
- Assisting with event bookings and administration
What it takes
- Customer-focused approach and a passion for helping people
- Excellent communication and telephone skills
- Strong computer literacy and good numerical ability
- Proactive and positive attitude with the ability to use your initiative
- Excellent organizational skills and attention to detail
- The ability to prioritize workload and meet deadlines in a busy environment
What you'll bring
How we treat you
Basic salary of £25,000 per annum, 25 days of annual leave plus bank holidays, Christmas Working Arrangement, Health Cash Plan, Private Medical Insurance for managers, Employee Assistance Programme, Flexible and remote working arrangements, Two paid days off per year for charity or volunteering work, Various learning and development opportunities, Range of pension schemes, Award scheme to recognize outstanding employees, Life Assurance Scheme
Frequently asked questions
Where is the job located?
The job is located in Tunbridge Wells, Kent.
What is the compensation?
The basic salary is £25,000 per annum.
What are the key qualifications required?
Key qualifications include a customer-focused approach, excellent communication and telephone skills, strong computer literacy, and the ability to prioritize workload and meet deadlines.
How can I apply?
Please apply by the end of the year, as the application deadline is not explicitly specified.
Is the job remote?
The job is in-office, but flexible and remote working arrangements are available.
How to apply
Apply directly on Logistics UK's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Logistics UK's official posting before applying.