Customer Success Manager II
Quick answer
Planet is hiring a mid-level Customer Success Manager II to serve strategic customers in Latin America, focusing on satellite imagery and geospatial solutions. The role is based in Brazil and is remote, with a compensation package and application deadline of November 14, 2026.
- Role
- Customer Success Manager II
- Organization
- Planet
- Location
- Brazil, Remote
- Work setup
- Remote
- Level
- Mid
- Category
- Communications & Marketing
The role
As a Customer Success Manager focused on serving our most strategic customers in Latin America, you will help agencies across the region derive maximum value from Planet’s satellite imagery and geospatial solutions.
What you'll do
- Build trusted relationships with customers
- Drive product adoption
- Identify expansion and renewal opportunities
- Advocate for customer needs internally
- Collaborate with Sales, Product, and Marketing
- Provide proactive support and account planning
What it takes
- 6-8 years of experience in Customer Success, Account Management, or related roles
- Understanding of public sector workflows, procurement processes, and funding cycles
- Ability to communicate technical concepts to a wide range of audiences
- Skilled in cross-functional collaboration with Sales, Product, Support, and Engineering teams
- Excellent organizational skills with the ability to manage multiple accounts and priorities
- Fluent in Portuguese and English
What you'll bring
How we treat you
Paid time off, supplemental medical and dental coverage, employee wellness program, home office reimbursement, monthly phone and internet reimbursement, tuition reimbursement, volunteering paid time off
Frequently asked questions
Where is the job located?
The job is based in Brazil and is remote, with the option to work from an office 3 days per week.
What is the compensation package?
The compensation package is not specified in the job posting.
What are the key qualifications required?
Key qualifications include 6-8 years of experience in Customer Success, Account Management, or related roles, understanding of public sector workflows, and the ability to communicate technical concepts to a wide range of audiences.
How do I apply?
Applications can be submitted by clicking 'Apply Now' at the top of the job posting.
Is the job remote?
Yes, the job is remote with the option to work from an office 3 days per week.
How to apply
Apply directly on Planet's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planet's official posting before applying.