Customer Success Manager, Civil Government
Quick answer
Planet is hiring a mid-level Customer Success Manager, Civil Government, to manage and expand relationships with public sector entities in Europe, the Middle East, and Africa, based in the United Arab Emirates, with a remote work option.
- Role
- Customer Success Manager, Civil Government
- Organization
- Planet
- Location
- United Arab Emirates, Remote
- Work setup
- Remote
- Level
- Mid
- Category
- Communications & Marketing
The role
As a Customer Success Manager, Civil Government, you will be responsible for managing and expanding relationships with a diverse range of public sector entities across Europe, the Middle East, and Africa. This includes national/central governments, regional authorities, local municipalities, and key supranational organizations (e.g., Space agencies, Union bodies, and UN programmes).
What you'll do
- Manage and expand relationships with public sector entities
- Ensure customers maximize the value of Planet's imagery and geospatial solutions
- Build strong relationships across complex stakeholder networks
- Co-create success plans and QBRs
- Navigate high-stakes customer situations
- Partner closely with Account Executives
What it takes
- 4+ years of experience in Customer Success or account management
- Bachelor's degree in a relevant field
- Fluency in Arabic and English
- Good working knowledge of remote sensing, GIS, or geospatial imagery products
- Experience working closely with sales organizations
- Ability to accurately interpret stakeholder needs
What you'll bring
How we treat you
Paid time off, Employee Wellness Program, Home Office Reimbursement, Monthly Phone and Internet Reimbursement, Tuition Reimbursement, Equity, Volunteering Paid Time Off, Commission
Frequently asked questions
Where is the job located?
The job is based in the United Arab Emirates, with a remote work option.
What is the compensation?
The compensation is not specified in the job posting.
What are the key qualifications required?
Key qualifications include 4+ years of experience in Customer Success or account management, a Bachelor's degree, fluency in Arabic and English, and experience working closely with sales organizations.
How do I apply?
You can apply by clicking 'Apply Now' at the top of the job posting.
Is the job remote?
Yes, the job is remote with an option to work from the office 3 days per week.
How to apply
Apply directly on Planet's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planet's official posting before applying.