Customer Service and Rehoming Assistant
Quick answer
Battersea Dogs & Cats Home is hiring a full-time Customer Service and Rehoming Assistant in London with a salary of £26,224 per annum.
- Role
- Customer Service and Rehoming Assistant
- Organization
- Battersea Dogs & Cats Home
- Location
- London
- Work setup
- On-site
- Level
- Entry
- Compensation
- £26,224 per annum
- Category
- Other
The role
The role involves providing high-level customer service to Battersea's internal and external customers, handling emotive situations with tact, and supporting the rehoming function of the London dog and cat rehoming teams.
What you'll do
- Provide high-level customer service to internal and external Battersea customers
- Handle emotive situations with tact, diplomacy, and empathy
- Support the rehoming function of the London dog and cat rehoming teams
What it takes
- Significant experience in a demanding customer service environment
- Experience in receiving or responding to customer feedback
- Ability to handle emotive situations with tact, diplomacy, and empathy
What you'll bring
How we treat you
36 days of annual leave, discounted gym memberships, cycle to work schemes, Employee Assistance Programme, Wellbeing Resources, generous pension contributions, free healthcare cash plan
Frequently asked questions
Where is the job located?
The job is located in London.
What is the compensation?
The compensation is £26,224 per annum.
What are the key qualifications required?
Key qualifications include significant experience in a demanding customer service environment, experience in receiving or responding to customer feedback, and the ability to handle emotive situations with tact, diplomacy, and empathy.
How do I apply?
To apply, click the 'Apply Now' button on the job posting page.
When is the application deadline?
All applications must be submitted before 11:59pm on 20th October 2026.
How to apply
Apply directly on Battersea Dogs & Cats Home's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Battersea Dogs & Cats Home's official posting before applying.