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Turaco

Customer Operations Lead-Nigeria

LocationLagos, NG
LevelMid
Posted2mo ago
Programs & Operations

Quick answer

Role
Customer Operations Lead-Nigeria
Organization
Turaco
Location
Lagos, NG
Level
Mid
Category
Programs & Operations

The role

Turaco is seeking a Customer Operations Lead in Nigeria to oversee a team of associates in delivering exceptional customer service and insurance claims processing. The role involves optimizing daily operational processes, managing team performance through KPIs, and fostering a culture of excellence and accountability. The successful candidate will drive initiatives to improve customer satisfaction and collaborate with cross-functional teams to refine service protocols in a fast-paced environment.

What you'll bring

Team LeadershipCustomer ServiceClaims ProcessingPerformance ManagementKPI TrackingCRM Management

How we treat you

Competitive salary, stock options, and healthcare.

How to apply

Apply directly on Turaco's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Turaco's official posting before applying.