Customer and Partner Marketing Specialist
Quick answer
Planet is hiring a mid-level Customer and Partner Marketing Specialist in San Francisco, CA, with a salary range of $114,200—$142,700 USD, to manage content creation and storytelling for customer and partner success stories.
- Role
- Customer and Partner Marketing Specialist
- Organization
- Planet
- Location
- San Francisco, CA
- Work setup
- Hybrid
- Level
- Mid
- Compensation
- The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
- Category
- Communications & Marketing
The role
Reporting to the Sr. Partner & Customer marketing manager, this individual will serve as our lead content strategist and storyteller, dedicated to uncovering, shaping, and sharing the success stories of our customers and partners.
What you'll do
- Act as the lead content strategist for customer and partner success stories
- Scope, script, storyboard, and project manage customer & partner video testimonial projects
- Write and produce high-impact written case studies, blog posts, social proof snippets, and slides
- Organize and manage the customer and partner reference database
- Partner closely with Sales, Customer Success, and Partner teams to identify, nominate, and pipeline new customer and partner advocates
- Project manage the end-to-end review and approval process for all joint assets
What it takes
- 4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, and/or Brand/Video Production Management
- Multimedia Storytelling: Proven experience managing video production workflows (scripting, interviewing, and directing production) alongside traditional written and webinar content creation
- Project Management: Exceptional organizational skills with a demonstrated ability to juggle multiple content workstreams, manage external vendors, and drive deliverables with stakeholders inside and outside the organization
- Communication: Stellar written and verbal communication skills, with a knack for translating complex, technical use cases into human-centric, value-driven stories
- Relationship Building: Ability to work cross-functionally and build trust easily with high-profile global customers and partners
- Education: Bachelor’s Degree or equivalent
What you'll bring
How we treat you
Comprehensive Medical, Dental, and Vision plans, Health Savings Account (HSA) with a company contribution, Generous Paid Time Off in addition to holidays and company-wide days off, 16 Weeks of Paid Parental Leave, Wellness Program and Employee Assistance Program (EAP), Home Office Reimbursement, Monthly Phone and Internet Reimbursement, Tuition Reimbursement and access to LinkedIn Learning, Equity, Commuter Benefits (if local to an office), Volunteering Paid Time Off
Frequently asked questions
Where is the job located?
San Francisco, CA
What is the compensation range?
The US base salary range for this full-time position at the commencement of employment is $114,200—$142,700 USD, with potential for bonuses and equity.
What are the key qualifications required?
4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, and/or Brand/Video Production Management, Multimedia Storytelling, Project Management, Communication, and Relationship Building.
How do I apply?
Apply now by clicking the 'Apply Now' button at the top of the job posting.
How to apply
Apply directly on Planet's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planet's official posting before applying.