Consultant - Strengthening Distress Reporting Mechanisms
Quick answer
The International Organization for Migration (IOM) is seeking a consultant to strengthen distress reporting mechanisms as part of the Better Regional Migration Management (BRMM) programme in Kenya. The consultant will enhance the availability and quality of migration information and services for vulnerable youth by improving hotline systems, feedback loops, and coordinated referral pathways.
- Role
- Consultant - Strengthening Distress Reporting Mechanisms
- Organization
- IOM - International Organization for Migration
- Location
- Kenya
- Level
- Entry
- Category
- Communications & Marketing
The role
The International Organization for Migration (IOM) is seeking a consultant to strengthen distress reporting mechanisms as part of the Better Regional Migration Management (BRMM) programme in Kenya. The consultant will enhance the availability and quality of migration information and services for vulnerable youth by improving hotline systems, feedback loops, and coordinated referral pathways.
What you'll do
- Developing the SOPs and response channels for the feedback mechanism
- Organizing workshop to Upgrade or refine distress forms and hotline forms to capture key information
- Develop SOP on Feedback and Case Closure Mechanisms
- Capacity Building for Hotline and Case Management Staff
- Establish regular coordination channels between hotline managers and referral partners to ensure timely responses
- Capacity building of the officers at KLMRC, TVETs etc on labour migration policies, procedures, Ethical recruitment and rights-based counselling
What it takes
- Advanced degree in migration, development, social sciences, or related field
- Proven experience in migration programming, hotline systems, or case management/referral mechanisms
- Demonstrated expertise in SOP development and capacity building
- Strong understanding of safeguarding, data protection, and ethical service delivery
- Experience in Kenya or the East and Horn of Africa region is highly desirable
- Fluency in English and Swahili
What you'll bring
How we treat you
IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Frequently asked questions
Where is the job located?
The job is located in Kenya.
What is the compensation?
Compensation is not specified.
What are the key qualifications required?
Key qualifications include an advanced degree in migration, development, social sciences, or related field, proven experience in migration programming, and demonstrated expertise in SOP development and capacity building.
How do I apply?
Interested candidates should submit a technical proposal outlining the approach and methodology, a financial proposal, a CV of the proposed consultant, and samples of similar work.
How to apply
Apply directly on IOM - International Organization for Migration's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on IOM - International Organization for Migration's official posting before applying.