Consultant on Digital Public Service Navigation and Systems Integration
Quick answer
The Office of the High Commissioner for Human Rights is hiring a Mexico City-based Consultant on Digital Public Service Navigation and Systems Integration to design digital access protocols for persons with disabilities.
- Role
- Consultant on Digital Public Service Navigation and Systems Integration
- Organization
- Office of the High Commissioner for Human Rights
- Location
- Mexico City, Mexico
- Work setup
- On-site
- Level
- Senior
- Category
- Engineering & Technology
- Apply by
- 2026-06-22
The role
The Office of the High Commissioner for Human Rights (OHCHR) is seeking a consultant to develop an operational protocol for integrated digital access to public services for persons with disabilities in Mexico City. The role involves mapping fragmented service systems, designing user-centered navigation pathways, and creating a technical concept note for a future digital platform. The consultant will collaborate with various public institutions to ensure system interoperability and compliance with accessibility and inclusive design principles.
What you'll do
- Translate policy findings into a structured digital access model
- Design user journeys for navigating multiple service systems
- Develop a protocol for service classification and referral logic
- Lead coordination meetings with public institutions and stakeholders
- Create a concept note regarding feasibility and platform costs
What it takes
- Master’s degree in Information Systems, Public Policy, or related field
- Minimum 7 years of experience in digital government or public service delivery
- Demonstrated expertise in user-centered access models and system integration
- Fluency in English is required; additional UN language proficiency is an asset
- Experience working within the Latin American context, preferably Mexico
What you'll bring
Frequently asked questions
Where is this position located?
This role is based in Mexico City, Mexico.
What is the compensation for this consultancy?
The compensation is not specified in the job posting.
What are the core qualifications required?
Candidates need an advanced university degree and at least 7 years of professional experience in digital government, system integration, or service delivery design.
When is the application deadline?
The deadline to apply for this position is 06/22.
How to apply
Apply directly on Office of the High Commissioner for Human Rights's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Office of the High Commissioner for Human Rights's official posting before applying.