Concierge at Hope Lodge
Quick answer
The American Cancer Society is hiring an in-office Concierge at Hope Lodge paying $18.59 per hour to manage front desk operations, guest transportation, and administrative support.
- Role
- Concierge at Hope Lodge
- Organization
- American Cancer Society
- Work setup
- On-site
- Level
- Entry
- Compensation
- $18.59 per hour plus shift differential for hours worked after 6:00pm
- Category
- Programs & Operations
The role
The American Cancer Society is seeking a Concierge at Hope Lodge to serve as a frontline ambassador for guests. This role involves managing front desk operations, coordinating guest transportation, and providing administrative support in a welcoming environment. The successful candidate will ensure guest comfort and safety through exceptional customer service and professional attention to detail.
What you'll do
- Greet guests and manage check-in/out procedures with hospitality.
- Coordinate transportation services and drive guests to appointments.
- Manage front desk inquiries, phone calls, and guest records.
- Monitor lobby safety and implement security protocols.
- Provide information on Hope Lodge amenities and local attractions.
What it takes
- High School diploma or equivalent required.
- Previous experience in hospitality or guest services preferred.
- Proficiency in Microsoft Office and multi-line phone systems.
- Excellent interpersonal and communication skills.
- Ability to stand for extended periods and lift luggage.
What you'll bring
How we treat you
Generous paid time off, medical, dental, retirement benefits, wellness programs, and professional development programs.
Frequently asked questions
What is the work schedule for this position?
The schedule is 4:00pm - 8:00pm, Sunday through Wednesday, and 5:00pm - 8:00pm on Thursdays.
What is the compensation for this role?
This position pays $18.59 per hour and is eligible for an additional shift differential for hours worked after 6:00pm.
What are the primary qualifications required?
Candidates need a high school diploma or equivalent, excellent communication skills, and experience in hospitality or customer service.
Is this a remote or in-office position?
This is an in-office role based at a Hope Lodge facility requiring physical presence for guest services and transportation duties.
How to apply
Apply directly on American Cancer Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Cancer Society's official posting before applying.