Complaints & Feedback Mechanism Officer

LocationBouar, Paoua, Central African Republic

LevelMid

Posted5d ago

Communications & Marketing

Quick answer

NRC is hiring a mid-level Complaints & Feedback Mechanism Officer in Bouar, Central African Republic to support the effective implementation and operation of the Community Feedback Mechanism, ensuring safe, accessible, and inclusive feedback mechanisms.

Role: Complaints & Feedback Mechanism Officer
Organization: NRC - Norwegian Refugee Council
Location: Bouar, Paoua, Central African Republic
Level: Mid
Category: Communications & Marketing

The role

The Complaints & Feedback Mechanism Officer will support the effective implementation and operation of the Community Feedback Mechanism (CFM) at NRC in Bouar, Central African Republic. This role ensures that feedback mechanisms are safe, accessible, inclusive, reliable, and effective, while also ensuring that community feedback is handled appropriately and confidentially.

What you'll do

Support the effective implementation and operation of the Community Feedback Mechanism (CFM)
Ensure feedback mechanisms are safe, accessible, inclusive, reliable, and effective
Handle community feedback appropriately and confidentially
Contribute to community awareness and data management
Support reporting, accountability, and the use of feedback for program improvement

What it takes

Experience in community engagement
Strong data management skills
Ability to handle confidential information
Excellent communication skills
Knowledge of feedback mechanisms

What you'll bring

Experience in community engagementStrong data management skillsAbility to handle confidential informationExcellent communication skillsKnowledge of feedback mechanisms

Frequently asked questions

Where is the job located?

The job is located in Bouar, Paoua, Central African Republic.

What is the compensation?

Compensation is not specified in the job description.

What are the key qualifications required?

Key qualifications include experience in community engagement, strong data management skills, ability to handle confidential information, excellent communication skills, and knowledge of feedback mechanisms.

How do I apply?

Applications should be submitted through the NRC recruitment page.

Is the job remote?

The job is based in Bouar, Central African Republic, and is not remote.

How to apply

Apply directly on NRC - Norwegian Refugee Council's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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