Community Resource Navigator
Quick answer
The Houston Food Bank is hiring an in-office Community Resource Navigator based in Houston, TX, paying $20-$25/hour to provide state public benefits assistance and community outreach.
- Role
- Community Resource Navigator
- Organization
- Houston Food Bank
- Location
- Houston, TX
- Work setup
- On-site
- Level
- Entry
- Compensation
- $20.00 - $25.00 per hour
- Category
- Programs & Operations
The role
The Community Resource Navigator provides essential assistance with state public benefits such as SNAP, Medicaid, CHIP, and TANF to clients across the Houston Food Bank's 18-county service area. This role involves traveling to various community sites to assess applications, manage documentation, and educate the public on program eligibility. The navigator ensures accurate data entry and HIPAA compliance while maintaining high standards of customer service. This position requires a self-motivated individual who can work independently and effectively collaborate with community partners.
What you'll do
- Provide application assistance for state benefit programs like SNAP and Medicaid.
- Travel to community sites and events to conduct outreach and intake.
- Accurately input client data and verify documentation into eligibility databases.
- Educate clients and community organizations on program requirements and benefits.
- Maintain HIPAA compliance and handle sensitive client information securely.
What it takes
- High School Diploma or GED with 2 years of related case management experience.
- Bachelor’s degree in Social Work, Social Sciences, or related field.
- Valid driver’s license, reliable transportation, and insurance.
- Proficiency in Microsoft Office Suite.
- Bilingual English/Spanish skills preferred.
- Community Health Worker (CHW) certification preferred.
What you'll bring
Frequently asked questions
Is this position remote or in-office?
This is an in-office role based in Houston, TX, that requires up to 75% travel within the 18-county service area to attend community events and partner sites.
What is the compensation for this role?
The starting pay for this position is between $20.00 and $25.00 per hour.
What are the core educational requirements?
Candidates must have either a High School Diploma or GED with at least two years of case management experience, or a Bachelor's degree in a closely related field.
How do I apply for this position?
Interested candidates should apply through the Houston Food Bank's job portal; the posting does not specify a hard deadline for applications.
How to apply
Apply directly on Houston Food Bank's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Houston Food Bank's official posting before applying.