Community Navigator
Quick answer
Ounce is hiring a community-based, in-office Community Navigator in New York City paying $26-$32 per hour to provide outreach, benefits assistance, and service coordination for residents in affordable housing.
- Role
- Community Navigator
- Organization
- Ounce
- Location
- New York City, NY (Manhattan and Brooklyn)
- Work setup
- On-site
- Level
- Mid
- Compensation
- $26–$32 per hour
- Category
- Programs & Operations
The role
Ounce is seeking Community Navigators to serve as the primary point of contact for residents in affordable housing communities across Manhattan and Brooklyn. This role involves proactive community outreach, assisting residents with benefit applications like SNAP and Medicaid, and coordinating health and wellness services. Navigators are expected to be physically present on-site to build trust, manage programs, and ensure consistent support for residents. The position requires a high level of reliability and a strong commitment to maintaining a consistent weekly schedule.
What you'll do
- Proactively engage residents through door-to-door flyering, community events, and tabling.
- Assist residents with benefit applications and scheduling medical appointments.
- Build and maintain strong relationships with community partners and residents.
- Document all resident interactions, referrals, and outreach activities in the Ounce platform.
- Coordinate and host consistent on-site programming and engagement events.
What it takes
- Proficiency in both English and Spanish.
- Experience navigating government benefit programs such as SNAP, TANF, or Medicaid.
- Strong background in community organizing or customer-service-oriented roles.
- Ability to commit to a consistent, reliable four-day-per-week schedule.
- Understanding of the unique challenges faced by residents in affordable housing.
What you'll bring
How we treat you
Benefits eligible, including access to Ounce health, dental, and vision plans in accordance with company policy.
Frequently asked questions
Where is this role located and is it remote?
This role is an in-office, community-based position supporting three affordable housing properties in New York City. You will split your time between sites in Manhattan (Upper West Side) and Brooklyn (Crown Heights) based on a set schedule.
What is the compensation for this position?
The role offers an hourly rate ranging from $26 to $32 per hour, along with eligibility for health, dental, and vision benefit plans.
What are the key qualifications for the Community Navigator role?
Candidates must be bilingual in English and Spanish, have experience with government benefits like SNAP or Medicaid, and possess a strong commitment to reliable, on-site community service.
How is the work schedule structured?
This is a four-day-per-week role with weekday hours determined by property needs and management. Once a schedule is established, consistency and reliability are strictly required to build trust with the community.
How to apply
Apply directly on Ounce's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Ounce's official posting before applying.