Community Navigator
Quick answer
Ounce is hiring an in-office Community Navigator in Detroit paying $26-$28 per hour to provide outreach, benefits assistance, and service coordination for residents in affordable housing.
- Role
- Community Navigator
- Organization
- Ounce
- Location
- Detroit, MI
- Work setup
- On-site
- Level
- Mid
- Compensation
- $26–$28 per hour
- Category
- Programs & Operations
The role
Ounce is seeking a Community Navigator to act as the primary point of contact for residents in affordable housing communities in Detroit. This role focuses on proactive outreach, helping residents access government benefits like SNAP and Medicaid, and coordinating health services. The position requires a hands-on approach, involving community organizing, event hosting, and building trusted relationships with local residents and partners. Success in this role depends on a commitment to consistent, on-site engagement and the ability to manage complex resident needs.
What you'll do
- Conduct proactive community outreach and resident engagement.
- Assist residents with applications for benefits like SNAP, TANF, and LIHEAP.
- Coordinate healthcare appointments and advocate for resident wellness.
- Document all outreach, referrals, and interactions in the Ounce platform.
- Plan and host monthly on-site community events and programming.
What it takes
- Experience navigating government benefits programs.
- Demonstrated background in community organizing or customer-service roles.
- Strong understanding of the challenges faced by affordable housing residents.
- Ability to work on-site in Detroit 5 days per week.
- Proven ability to manage multiple tasks and maintain detailed records.
What you'll bring
How we treat you
Benefits eligible including health, dental, and vision plans.
Frequently asked questions
Is this position remote?
No, this is an in-office role that requires the employee to be on-site in Detroit five days per week.
What is the compensation for this role?
The Community Navigator position offers an hourly rate between $26 and $28 per hour.
What are the primary duties of a Community Navigator?
Primary duties include engaging with residents to build trust, helping them apply for government benefits, coordinating healthcare appointments, and planning community events.
Does the role offer benefits?
Yes, this role is benefits-eligible, providing access to company health, dental, and vision plans according to Ounce policy.
How to apply
Apply directly on Ounce's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Ounce's official posting before applying.