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Community Navigation Specialist

LocationUnited States of America

SetupOn-site

LevelEntry

Posted4w ago

Communications & Marketing

Quick answer

International Rescue Committee is hiring a Community Navigation Specialist in the United States to help clients navigate systems, access services, and build confidence, paying $21-$22.80/hr.

Role: Community Navigation Specialist
Organization: International Rescue Committee
Location: United States of America
Work setup: On-site
Level: Entry
Compensation: $21-$22.80/hr
Category: Communications & Marketing

The role

The Community Navigation Specialist serves as a bridge between clients and community-based service providers, helping clients navigate systems, access required services, and build confidence in managing future processes independently.

What you'll do

Conduct outreach to eligible client populations
Refer all case-specific immigration legal questions to licensed or accredited legal service providers
Provide individualized navigation and support to help clients understand the referral process
Assist clients with scheduling intake appointments
Maintain accurate tracking systems to monitor client progress
Document all client interactions, referrals, appointments, outcomes, and follow-up activities

What it takes

Relevant professional experience in human services field, community services navigation, or nonprofit program
Experience with immigrant and refugee populations preferred
Demonstrated skills in relationship building, diplomacy, and problem-solving
Fluency in English, proficiency in language(s) spoken by IRC’s clients is desired
Valid driver’s license and access to a personal, insured vehicle
Proficient in Microsoft Office applications

What you'll bring

Strong relationship building and diplomacy skillsDemonstrated success working and communicating effectively in a multi-cultural environmentDetail-oriented with solid problem-solving skillsProficient in Microsoft Office applicationsFluent in Englishproficiency in language(s) spoken by IRC’s clients is desired

How we treat you

10 sick days, 10 US holidays, 20-25 paid time off days, medical insurance, dental, vision, FSA, 403b retirement savings plans, disability & life insurance, Employee Assistance Program

Frequently asked questions

Where is the job located?

The job is located in the United States of America.

What is the compensation?

The compensation is $21-$22.80/hr.

What are the key qualifications required?

Key qualifications include relevant professional experience, fluency in English, and proficiency in Microsoft Office applications.

How do I apply?

Visit IRC Careers at https://theirc.wd1.myworkdayjobs.com/External_Careers/job/Iowa-City-IA-USA/Community-Navigation-Specialist_JR00004232 to apply.

How to apply

Apply directly on International Rescue Committee's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on International Rescue Committee's official posting before applying.