Client Success Support Specialist
Quick answer
Civitech is hiring a remote Client Success Support Specialist (entry-level) paying $20 - $20 an hour to handle voter calls and provide information.
- Role
- Client Success Support Specialist
- Organization
- Civitech
- Location
- Austin, TX or Remote
- Work setup
- Remote
- Level
- Entry
- Compensation
- $20 - $20 an hour
- Category
- Communications & Marketing
The role
Client Success Support Specialist position at Civitech, a public benefit corporation focused on increasing civic participation and supporting progressive causes. Responsibilities include handling inbound and outbound calls, providing voter information, and managing voter complaints.
What you'll do
- Handle inbound and outbound calls from voters
- Provide exceptional service by actively listening and addressing voter concerns
- Accurately document voter interactions in support software
- Handle voter complaints or escalations
- Adhere to call center procedures and scripts
- Efficiently manage call handling time
What it takes
- Effective verbal and written communication skills
- Active listening skills
- Strong customer service orientation
- Ability to handle difficult or irate voters
- Proficiency in using computer systems and call center technology
- Collaborative mindset
What you'll bring
How we treat you
None specified
Frequently asked questions
Where is the job located?
The job is fully remote, but candidates must be based in Austin, TX, or have the ability to work from there.
What is the compensation?
The position pays $20 - $20 an hour.
What are the key qualifications?
Key qualifications include effective communication, active listening, customer service orientation, handling difficult voters, proficiency in computer systems, and a collaborative mindset.
How do I apply?
Apply now on the Civitech job posting page.
Is the position remote?
Yes, the position is fully remote.
How to apply
Apply directly on Civitech's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Civitech's official posting before applying.