Client Relationship Officer
Quick answer
Inkomoko is hiring a mid-level Client Relationship Officer in Kenya to manage client portfolios and provide investment support with a competitive, market-based salary.
- Role
- Client Relationship Officer
- Organization
- Inkomoko
- Location
- Kenya
- Work setup
- On-site
- Level
- Mid
- Category
- Programs & Operations
- Apply by
- 2026-07-10
The role
Inkomoko is seeking a motivated Client Relationship Officer to manage client portfolios, resolve customer inquiries, and drive growth for their investment services in Kenya. The role involves building strong customer relationships, delivering presentations, and collaborating with the investment team to provide tailored financial advice. The ideal candidate will be a proactive professional with experience in financial institutions dedicated to supporting entrepreneurship and economic growth in Africa.
What you'll do
- Manage and maintain a portfolio of clients while ensuring their needs are met.
- Conduct regular client interviews to identify concerns and ensure satisfaction.
- Develop and deliver presentations to introduce clients to Inkomoko capital products.
- Monitor portfolio activity and implement marketing strategies to grow the customer base.
- Manage customer support incidents and escalations efficiently.
What it takes
- Bachelor’s degree in a related field.
- Minimum 4 years of experience in a client-facing role within financial institutions in Kenya.
- Fluency in English and Swahili.
- Strong interpersonal, communication, and critical thinking skills.
- Proven proficiency in MS Excel and Word.
What you'll bring
How we treat you
Competitive salary, KPI-based bonus, health insurance, staff savings program, parental leave, sabbatical program, and professional development opportunities.
Frequently asked questions
Where is this position located?
This position is based in Kenya, where Inkomoko operates to support local entrepreneurs.
What is the compensation for this role?
The compensation is not explicitly specified, though the organization offers a competitive market-based salary along with a potential KPI-based bonus.
What are the primary qualifications required?
Candidates must have a Bachelor's degree and at least 4 years of experience in a client-facing role within the Kenyan financial sector, along with fluency in English and Swahili.
How and by when should I apply?
Interested candidates should submit a cover letter and CV through the official application portal by the deadline of July 10, 2026.
How to apply
Apply directly on Inkomoko's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Inkomoko's official posting before applying.