Client Experience Specialist
Quick answer
Prosper Health is hiring a remote Client Experience Specialist to support clients, manage communication, and improve the client experience.
- Role
- Client Experience Specialist
- Organization
- Prosper Health
- Location
- Remote (US-based)
- Work setup
- Remote
- Level
- Entry
- Category
- Other
- Apply by
- 2026-12-31
The role
Prosper Health is seeking a Client Experience Specialist to support clients through their care journey, manage communication, and improve the client experience.
What you'll do
- Serve as primary point of contact for clients across email, phone, and text
- Build trusted relationships with clients by creating a supportive experience
- Partner cross-functionally to resolve client questions efficiently
- Identify recurring client pain points and recommend improvements
- Create and maintain documentation and communication best practices
What it takes
- 2-5 years of experience in client-facing, customer support, or client success roles
- Exceptional written and verbal communication skills
- Naturally organized and detail-oriented
- Resourceful and proactive problem-solver
- Passionate about delivering exceptional client experiences
- Excited by startup environments
What you'll bring
Frequently asked questions
Where is the job located?
The role is remote (US-based).
What is the compensation range?
Compensation is not specified.
What are the key qualifications required?
Key qualifications include 2-5 years of experience, exceptional communication skills, and being organized and proactive.
How to apply
Apply directly on Prosper Health's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Prosper Health's official posting before applying.