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Launch Housing

Case Manager - Tenancy Plus

LocationCollingwood, Melbourne, Australia
LevelEntry
Posted44m ago
Programs & Operations

Quick answer

Launch Housing is hiring a part-time Case Manager - Tenancy Plus in Collingwood, Melbourne to provide tenancy support and advocacy for public housing tenants with a focus on sustaining tenancies and preventing homelessness.

Role
Case Manager - Tenancy Plus
Organization
Launch Housing
Location
Collingwood, Melbourne, Australia
Level
Entry
Category
Programs & Operations

The role

Launch Housing is seeking a Case Manager to provide tenancy support and advocacy to public housing tenants and residents in Melbourne’s north catchment and inner/middle catchments, with a focus on sustaining tenancies and preventing homelessness.

What you'll do

  • Effective delivery of outcome-focused client services
  • Providing case management and support to social housing tenants at risk of homelessness
  • Engaging clients to determine eligibility for the organization's services
  • Advocating on behalf of clients with other agencies
  • Developing time-sensitive case plans in conjunction with clients

What it takes

  • Demonstrated experience in client-facing human services, social work or related discipline
  • Tertiary qualifications in Social Work, Psychology or a related field (highly desirable)
  • Working knowledge of the Residential Tenancies Act, VCAT, and Office of Housing policies and procedures
  • High degree of initiative and analytical skills
  • Excellent interpersonal and communication skills
  • Demonstrated capacity to maintain confidentiality

What you'll bring

Client facing human services experienceSocial work or related disciplineUnderstanding of housing and homelessness policyResidential Tenancies ActVCATOffice of Housing policies and procedures knowledge

How we treat you

Wellbeing days, ceremonial leave, carers leave and study leave; Flexible working arrangements; Purchased leave; 17.5% leave loading; 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer; Training and career growth opportunities across Launch Housing; Salary packaging options

Frequently asked questions

Where is the job located?

The role is based in Collingwood, Melbourne.

What is the compensation package like?

Compensation details are not specified in the job posting.

Is this a remote position?

This is an on-site role based at Collingwood, Melbourne.

What are the key qualifications required for this role?

Key qualifications include experience in client-facing human services or social work, tertiary qualifications in Social Work, Psychology or a related field, and knowledge of Residential Tenancies Act, VCAT, and Office of Housing policies.

How do I apply for the position?

Applications should be submitted by clicking on 'Apply for this job' button and submitting a cover letter addressing the key selection criteria along with your CV. For more information, contact [email protected].

How to apply

Apply directly on Launch Housing's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Launch Housing's official posting before applying.