Case Manager - Tenancy Plus
Quick answer
Launch Housing is hiring a part-time Case Manager for its Tenancy Plus program in Southbank, Melbourne to provide support and advocacy to public housing tenants at risk of homelessness; compensation not specified.
- Role
- Case Manager - Tenancy Plus
- Organization
- Launch Housing
- Location
- Southbank, Melbourne, Australia
- Level
- Entry
- Category
- Programs & Operations
- Apply by
- 2026-12-31
The role
Launch Housing is seeking a Case Manager for its Tenancy Plus program in Melbourne, providing support and advocacy to public housing tenants at risk of homelessness.
What you'll do
- Effective delivery of outcome-focused client services
- Providing case management and support to social housing tenants
- Engaging with clients to determine eligibility for the organization's services
- Providing specialist tenancy support and advocacy
- Developing time-sensitive case plans in conjunction with clients
- Initiating and maintaining contact with vulnerable clients
What it takes
- Demonstrated experience in client-facing human services, social work or other relevant discipline
- Tertiary qualifications in Social Work, Psychology or a related discipline (highly desirable)
- Working knowledge of the Residential Tenancies Act, VCAT, Office of Housing policies and procedures
- High degree of initiative and analytical skills
- Excellent interpersonal and communication skills
- Demonstrated capacity to maintain confidentiality
What you'll bring
How we treat you
Wellbeing days, ceremonial leave, carers leave and study leave; Flexible working arrangements; Purchased leave; 17.5% leave loading; 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer; Training and career growth opportunities across Launch Housing; A portion of your income can be tax-free by salary packaging personal expenses; Additional tax-free salary packaging on dining and accommodation expenses
Frequently asked questions
Where is the job located?
The role is based in Southbank, Melbourne.
What is the compensation package like?
Compensation is not specified in the posting.
What are the key qualifications required for this position?
Key qualifications include experience in client-facing human services, social work or related discipline, tertiary qualifications in Social Work, Psychology or a related discipline, and excellent communication skills.
How do I apply for this role?
To apply, please submit a cover letter addressing the key selection criteria and your CV via the 'Apply for this job' button on the organization's website or by contacting [email protected].
How to apply
Apply directly on Launch Housing's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Launch Housing's official posting before applying.