Case Manager - Resident Engagement
Quick answer
Launch Housing is hiring a part-time Case Manager - Resident Engagement at Viv's Place in Dandenong, Victoria, to provide trauma-informed case management services for women, children, and families experiencing homelessness.
- Role
- Case Manager - Resident Engagement
- Organization
- Launch Housing
- Location
- Dandenong, Victoria, Australia
- Level
- Entry
- Category
- Programs & Operations
The role
The Case Manager - Resident Engagement position at Viv's Place within Launch Housing focuses on providing flexible and client-centred case management services to women, children, and families experiencing or at risk of homelessness.
What you'll do
- Engage with clients to determine support needs and complete referrals
- Provide best practice case-management using trauma-informed theories
- Develop and implement case plans in collaboration with clients
- Maintain positive working relationships through ongoing rapport building
- Support client outcomes and satisfaction through person-centred approaches
- Work within legislative frameworks for child protection
What it takes
- Relevant tertiary qualification - social work or related discipline (desirable)
- Experience in homelessness and/or family violence service systems
- High degree of initiative, analytical skills, organisational and time-management skills
- Valid Victorian driver’s licence
- Understanding of Child Safe Standards
- Strong communication and interpersonal skills
What you'll bring
How we treat you
Wellbeing days, ceremonial leave, carers leave and study leave; flexible working arrangements; purchased leave; 17.5% leave loading; 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer; training and career growth opportunities across Launch Housing; salary packaging options
Frequently asked questions
Where is the job located?
The position is based in Dandenong, Victoria, Australia.
What is the compensation package like?
Compensation details are not specified in the job posting.
How many hours per week does this role require?
The role requires 60.80 hours per fortnight, which is part-time.
What qualifications and experience do I need to apply?
You should have a relevant tertiary qualification (social work or related discipline), experience in homelessness and/or family violence service systems, high initiative and analytical skills, a valid Victorian driver’s licence, understanding of Child Safe Standards, and strong communication and interpersonal skills.
How do I apply for this position?
To apply, submit a cover letter addressing the key selection criteria and your CV via the 'Apply for this job' button or by contacting [email protected] for more information.
How to apply
Apply directly on Launch Housing's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Launch Housing's official posting before applying.