Case Manager - Families Crisis & Transitional Support
Quick answer
Launch Housing is hiring a mid-level Case Manager - Families Crisis & Transitional Support in South Melbourne, Victoria, Australia. The role involves providing trauma-informed case management to families experiencing homelessness, with a full-time commitment of 76 hours per fortnight until March 30, 2027.
- Role
- Case Manager - Families Crisis & Transitional Support
- Organization
- Launch Housing
- Location
- South Melbourne, Victoria, Australia
- Work setup
- On-site
- Level
- Mid
- Category
- Programs & Operations
The role
Case Manager - Families Crisis & Transitional Support at Launch Housing South Melbourne, a Melbourne-based community organization dedicated to ending homelessness.
What you'll do
- Engage with clients to determine eligibility for services and refer as needed
- Provide trauma-informed case management using best practices
- Develop and implement case plans in collaboration with clients
- Build positive relationships with clients through ongoing rapport building
- Assist clients in obtaining long-term housing options
- Initiate and maintain contact with vulnerable clients
What it takes
- Relevant tertiary qualification (social work or related discipline preferred)
- Experience working with families within homelessness and/or family violence service systems
- High degree of initiative, analytical skills, organizational and time-management skills
- Ability to build positive relationships and communicate effectively
- Valid Victorian driver’s licence
- Commitment to Launch Housing's values and mission
What you'll bring
How we treat you
Wellbeing days, ceremonial leave, carers leave and study leave; flexible working arrangements; purchased leave; 17.5% leave loading; 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer; training and career growth opportunities; salary packaging options
Frequently asked questions
Where is the job located?
The role is based at South Melbourne, Victoria, Australia.
What is the compensation package like?
Compensation details are not specified in the posting.
What qualifications are required for this position?
A relevant tertiary qualification (social work or related discipline preferred), experience working with families within homelessness and/or family violence service systems, high degree of initiative, analytical skills, organizational and time-management skills, ability to build positive relationships, valid Victorian driver’s licence, and commitment to Launch Housing's values and mission.
How do I apply for this position?
To apply, submit a cover letter addressing the key selection criteria and your CV via the 'Apply for this job' button or by contacting [email protected].
How to apply
Apply directly on Launch Housing's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Launch Housing's official posting before applying.