Case Manager
Quick answer
Compass Family Services is hiring an on-site Case Manager in San Francisco paying $29-$31 per hour to provide crisis intervention and housing support for families experiencing homelessness.
- Role
- Case Manager
- Organization
- Compass Family Services
- Location
- San Francisco, CA
- Work setup
- On-site
- Level
- Mid
- Compensation
- $29 - $31 per hour
- Category
- Programs & Operations
The role
Compass Family Services is seeking a Case Manager to support families experiencing homelessness in San Francisco through their Urgent Accommodation Vouchers program. The role involves managing an emergency hotel voucher program, providing crisis intervention, and assisting clients in navigating long-term housing solutions. This is an on-site position requiring flexibility with afternoon and evening shifts. The successful candidate will play a critical role in addressing immediate needs for vulnerable families while maintaining accurate client data.
What you'll do
- Manage the urgent housing hotline for families in crisis.
- Connect families to long-term housing solutions and support services.
- Provide crisis intervention, advocacy, and resource referrals.
- Mediate conflicts and ensure compliance with program and hotel rules.
- Maintain thorough client files and update data in Salesforce.
What it takes
- Experience working with individuals in crisis.
- Strong understanding of issues facing homeless and low-income families.
- Ability to build trusting relationships with a diverse population.
- Proficiency in Microsoft Suite and data management software.
- Physical ability to stand for long periods and distribute supplies.
What you'll bring
How we treat you
4-5 weeks of vacation, paid holidays, sick time, family leave, fully covered health/dental/vision insurance for employee and dependents, long-term disability, life insurance, and a 5% retirement contribution after one year.
Frequently asked questions
Is this position remote?
No, this is a fully on-site role based in San Francisco, requiring the Case Manager to be present at the office and visit families at local hotels.
What is the compensation for this role?
The Case Manager position offers an hourly wage between $29 and $31 per hour.
What are the working hours?
The role is full-time with shifts primarily scheduled in the afternoon and evening hours (either 1pm-9pm or 4pm-midnight) across Tuesday-Saturday or Sunday-Thursday rotations.
What are the key qualifications for the Case Manager role?
Required qualifications include experience working with people in crisis, a deep understanding of issues facing homeless families, strong interpersonal skills, and proficiency in computer programs like the Microsoft Suite.
How to apply
Apply directly on Compass Family Services's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Compass Family Services's official posting before applying.