Case Manager
Quick answer
Launch Housing is seeking a mid-level Case Manager for a part-time, fixed-term role based in Southbank, Melbourne, to support clients experiencing or at risk of homelessness. The role involves developing personalized programs and services, and applications close on 24 September 2026.
- Role
- Case Manager
- Organization
- Launch Housing
- Location
- Southbank, Melbourne, Australia
- Level
- Mid
- Category
- Programs & Operations
The role
The Case Manager role at Launch Housing involves providing support to clients experiencing or at risk of homelessness, ensuring their needs are met through personalized programs and services.
What you'll do
- Engage with clients to determine eligibility for services and refer to other relevant services if needed
- Develop case plans and implement strategies to help clients achieve their goals
- Assist clients in developing long-term housing options
- Ensure clients maximize government and community income assistance
- Maintain contact with vulnerable clients using flexible engagement strategies
- Coordinate services required by clients and monitor their effectiveness
What it takes
- Relevant tertiary qualification in human services
- Direct experience in delivering services to clients with complex needs related to homelessness
- Understanding of housing and homelessness policy, context, and systems
- Collaborative working skills
- Good interpersonal and communication skills
- Organizational and time management skills
What you'll bring
How we treat you
Wellbeing days, ceremonial leave, carers leave and study leave, flexible working arrangements, purchased leave, 17.5% leave loading, 8 weeks’ gender neutral paid parental leave, training and career growth opportunities, salary packaging, positive work environment
Frequently asked questions
Where is the job located?
The job is based in Southbank, Melbourne, Australia.
What is the compensation?
Compensation is not specified in the job posting.
What are the key qualifications required?
Key qualifications include a relevant tertiary qualification in human services, direct experience in delivering services to clients with complex needs related to homelessness, and understanding of housing and homelessness policy, context, and systems.
How do I apply?
To apply, please submit a cover letter addressing the key selection criteria and your CV by clicking on the 'Apply for this job' button or contacting [email protected].
How to apply
Apply directly on Launch Housing's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Launch Housing's official posting before applying.