Business Process and Digitalization Specialist
Quick answer
UNDP is hiring a Senior Business Process and Digitalization Specialist to lead digital transformation and operational streamlining in New York, with a planned relocation to Bonn, Germany by late 2026.
- Role
- Business Process and Digitalization Specialist
- Organization
- UNDP
- Location
- New York, United States (with relocation to Bonn, Germany by end of 2026)
- Work setup
- On-site
- Level
- Senior
- Category
- Programs & Operations
The role
The Business Process and Digitalization Specialist will lead efforts to streamline operations and leverage technology to enhance the effectiveness of the Bureau for Policy and Programme Support (BPPS). The role involves mapping business processes, driving digital transformation initiatives, and fostering stakeholder collaboration to improve service delivery. The incumbent will also support governance, monitor KPIs, and manage knowledge sharing to build a culture of continuous improvement within the organization.
What you'll do
- Conduct mapping and analysis of business processes to identify and resolve inefficiencies.
- Develop and implement digital transformation strategies to enhance operational workflows.
- Serve as a liaison between units to ensure seamless integration of new technologies.
- Monitor performance against SLAs and KPIs to ensure effective service delivery governance.
- Design and deliver training programs to enhance digital literacy across the organization.
What it takes
- Advanced university degree in International Development, ICT, Business Administration, or related field.
- Minimum of seven years of relevant experience with a Master's degree (or nine years with a Bachelor's).
- Proven track record in business transformation and process re-engineering.
- Strong analytical skills and experience with project management tools.
- Fluency in English.
What you'll bring
Frequently asked questions
Where is this position located?
This office-based role is initially located in New York, USA, with a transition to Bonn, Germany, scheduled before the end of December 2026.
What is the compensation for this role?
The compensation is not explicitly specified in the job posting.
What are the core educational and experience requirements?
Candidates require an advanced degree in a relevant field and at least seven years of experience, or a Bachelor's degree with nine years of relevant experience.
Is there a specific application deadline?
The job description does not provide a specific deadline for applications.
How to apply
Apply directly on UNDP's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on UNDP's official posting before applying.