Business Analyst Consultant - ServiceNow
Quick answer
IDB is hiring a remote Business Analyst Consultant to lead the ServiceNow migration and workplace services redesign in Bogotá, Buenos Aires, or Mexico City for an unspecified salary.
- Role
- Business Analyst Consultant - ServiceNow
- Organization
- IDB (Inter-American Development Bank)
- Location
- Bogotá, Buenos Aires, or Mexico City (Remote)
- Work setup
- Remote
- Level
- Mid
- Category
- Engineering & Technology
- Apply by
- 2026-06-22
The role
The IDB is seeking a Business Analyst Consultant to support the migration and redesign of workplace services within the ServiceNow ecosystem. The role involves working closely with business stakeholders and technical teams to analyze processes, design workflows, document requirements, and manage testing. This position focuses on enhancing service delivery and ensuring scalable, application-based structures for the Portfolio Monitoring and Analytics team.
What you'll do
- Support the migration and redesign of workplace services in ServiceNow.
- Analyze business requirements and translate them into functional workflows.
- Coordinate with technical teams for application configuration and testing.
- Create process diagrams, documentation, and project materials.
- Identify project risks, dependencies, and process improvement opportunities.
What it takes
- Bachelor's degree in Computer Science, Systems Engineering, or related field.
- Minimum of two years of experience as a business or functional analyst.
- Demonstrated experience with ServiceNow or similar SaaS platforms.
- Proficiency in English and one official Bank language (Spanish, French, or Portuguese).
- Experience managing projects using Agile and Waterfall methodologies.
What you'll bring
How we treat you
Competitive remuneration package, 2 days of leave per month, gender-neutral parental leave, monthly health insurance allowance, savings plan allowance, and professional development opportunities.
Frequently asked questions
Is this job remote?
Yes, this is a 100% remote position that can be performed from the candidate's place of residence, provided it is a country where the IDB Group has offices.
What are the key qualifications required?
Candidates need a bachelor's degree in a technical field, at least two years of experience as a business analyst, and specific experience with ServiceNow or similar SaaS platforms.
When is the application deadline?
The application window for this position closes on June 22, 2026.
What is the compensation for this role?
The compensation is not explicitly specified in the job posting, though the organization notes they offer a competitive remuneration package.
How to apply
Apply directly on IDB (Inter-American Development Bank)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on IDB (Inter-American Development Bank)'s official posting before applying.