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ACLU

Business Analyst

LocationNew York, NY
SetupHybrid
LevelMid
Posted1d ago
Programs & Operations

Quick answer

The ACLU is hiring a hybrid Business Analyst based in New York, NY, paying $128,294, to support CRM migration and strategic development projects.

Role
Business Analyst
Organization
ACLU
Location
New York, NY
Work setup
Hybrid
Level
Mid
Compensation
$128,294.00
Category
Programs & Operations

The role

The ACLU is hiring a Business Analyst for their Development Department to support a 2-year CRM migration project and related strategic fundraising initiatives. This role involves gathering requirements, conducting user acceptance testing, and creating technical documentation to bridge the gap between business needs and technical solutions. The analyst will collaborate with various departments, including Data, Systems, and Revenue Operations (DDSRO) and the Tech team, to optimize system-wide enhancements. This is a term-limited position that requires a hybrid work arrangement in New York, NY.

What you'll do

  • Lead requirements gathering sessions and interviews for development projects.
  • Design and execute User Acceptance Testing for new system implementations.
  • Draft technical documentation, procedural instructions, and user stories.
  • Maintain fundraising operational glossaries and BI dashboard logic libraries.
  • Facilitate change management by communicating process changes to internal stakeholders.

What it takes

  • Strong project management skills with experience in both Agile and Waterfall methodologies.
  • Proven ability to translate technical concepts for non-technical stakeholders.
  • Experience with CRM reporting or business intelligence tools like Tableau.
  • Proficiency in technical writing and creating project documentation.
  • Experience in large, complex nonprofit environments preferred.

What you'll bring

Project managementRequirements gatheringTechnical writingUser Acceptance Testing (UAT)AsanaCRM reporting

How we treat you

Generous paid time-off policy, comprehensive healthcare benefits (medical, dental, vision, parental leave, gender-affirming care, fertility treatment), 401k plan with employer match, and annual professional development funds.

Frequently asked questions

Is this position remote or in-office?

This is a hybrid role requiring you to be in the New York office two days per week or eight days per month.

What is the compensation for this role?

The annual salary for this position is $128,294, based on the New York, NY location.

Is this a permanent position?

No, this is a 2-year term-limited position within the ACLU's Development Department.

What are the key technical requirements?

The role requires experience with project management software like Asana, CRM reporting, and BI tools such as Tableau or Hex, with SQL proficiency preferred.

How to apply

Apply directly on ACLU's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on ACLU's official posting before applying.