Auxiliar de Soporte en TIC
Quick answer
The United Nations Development Programme (PNUD) is hiring an in-office IT Support Assistant in Colombia to manage technical infrastructure and user support, with compensation not specified.
- Role
- Auxiliar de Soporte en TIC
- Organization
- Programa de Naciones Unidas para el Desarrollo (PNUD)
- Location
- Colombia
- Work setup
- On-site
- Level
- Entry
- Category
- Engineering & Technology
The role
The United Nations Development Programme (UNDP) in Colombia is seeking an IT Support Assistant to ensure the efficient management of technological resources. The role involves providing technical support, maintaining hardware and software, managing network traffic, and assisting in the digitalization of organizational processes. The incumbent will work under the ICT Unit to resolve user incidents and support the implementation of IT strategies.
What you'll do
- Provide timely first and second-level technical support to end-users.
- Maintain, update, and monitor hardware, software, and network performance.
- Support the automation and digitalization of administrative and operational processes.
- Manage incident reports and maintain an accurate inventory of IT assets.
- Conduct training sessions on internal ICT procedures for staff.
What it takes
- High school diploma required; undergraduate degree in IT or Engineering preferred.
- Minimum 4 years of experience (with high school diploma) or 1 year (with degree).
- Fluency in Spanish.
- Proficiency in incident management platforms like Service Now.
- Experience with cloud environments such as Microsoft SharePoint.
What you'll bring
Frequently asked questions
Is this position remote or in-office?
This is an in-office position based in Colombia, as the role requires hands-on support for hardware and infrastructure.
What is the compensation for this role?
The compensation is not explicitly specified in the job posting.
What are the core educational requirements?
A high school diploma is required, while an undergraduate degree in Informatics, Systems Engineering, or related fields is highly valued.
How do I apply for this position?
The job description does not provide a specific deadline or external application link, but it indicates candidates should apply through the official UNDP recruitment channels.
How to apply
Apply directly on Programa de Naciones Unidas para el Desarrollo (PNUD)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Programa de Naciones Unidas para el Desarrollo (PNUD)'s official posting before applying.