Attendee Product Support Coordinator
Quick answer
Web Summit is hiring an entry-level Attendee Product Support Coordinator in Lisbon, Portugal, to provide excellent customer support to attendees. The role offers fully subsidised healthcare, a dedicated L&D department, and flexible working arrangements. Apply now.
- Role
- Attendee Product Support Coordinator
- Organization
- Web Summit
- Location
- Lisbon, Portugal
- Work setup
- On-site
- Level
- Entry
- Category
- Other
The role
Attendee Product Support Coordinator at Web Summit, responsible for providing excellent customer support to attendees through various channels.
What you'll do
- Answering questions from attendees via email, live chat, or social media
- Finding solutions for attendees while adhering to company policies and guidelines
- Serving as a vital internal source of feedback
- Working closely with the marketing team
- Becoming an expert in the company's software
What it takes
- Previous experience in customer service or a support role
- Passionate about providing incredible customer support and about solving problems
- Excellent communicator with an eye for detail
- Ability to multitask and to think on your feet
- Comfortable with working across multiple teams
What you'll bring
How we treat you
Fully subsidised healthcare, dental, employee assistance programme (EAP) and more. A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development. Company laptop, generous annual leave and flexible working arrangements, plus a weekly wellness hour. Our very own Tramway Team, which drives community and morale boosting events for employees to participate in. Annual company get-togethers, regular company charity days, and monthly wellbeing talks.
Frequently asked questions
Where is the job located?
The job is located in Lisbon, Portugal.
What is the compensation?
Compensation is not specified.
What are the key qualifications required?
Key qualifications include previous experience in customer service or a support role, passion for providing excellent customer support, excellent communication skills, ability to multitask, and comfort working across multiple teams.
How do I apply?
Apply now through the job posting.
How to apply
Apply directly on Web Summit's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Web Summit's official posting before applying.