Associate, Technical Support (P1)
Quick answer
Save the Children is hiring a hybrid-based Associate, Technical Support (P1) to provide technical assistance and support for computer systems, software, and hardware, with a competitive salary range based on location.
- Role
- Associate, Technical Support (P1)
- Organization
- Save the Children
- Location
- Hybrid-Fairfield, CT
- Work setup
- Hybrid
- Level
- Entry
- Category
- Engineering & Technology
The role
The Associate, Technical Support role at Save the Children involves providing technical assistance and support for computer systems, software, and hardware, including installation, repair, and troubleshooting. The position also includes training staff and documenting interactions and solutions.
What you'll do
- Provide technical assistance and support for computer systems, software, and hardware
- Install, modify, and repair computer hardware and software
- Troubleshoot and resolve technical issues
- Provide training sessions to staff
- Document interactions and solutions
What it takes
- Minimum of a High School Diploma or equivalent, plus at least 2 years of relevant experience
- Demonstrated working knowledge in PC hardware
- Experience with networking environments (LAN, WAN, Wireless Networks)
- Demonstrated working knowledge of Active Directory, Intune, Cayosoft
- Demonstrated experience with anti-Malware software, web conference platforms, service management platforms, remote support software, remote telephony software
- Working knowledge and experience with audio/visual and videoconferencing systems
What you'll bring
How we treat you
Flexible schedules and time off, competitive health care, dental and vision coverage, a variety of paid leaves, employee rewards program, retirement savings plan, wellness program, learning & growth opportunities
Frequently asked questions
Where is the job located?
The job is located in a hybrid setting in Fairfield, CT.
What is the compensation range?
The compensation range is not specified in the job posting.
What are the key qualifications required?
Key qualifications include a High School Diploma or equivalent, 2 years of relevant experience, and knowledge in PC hardware, networking environments, and specific software and tools.
How can I apply?
You can apply now by visiting the Save the Children job posting page.
How to apply
Apply directly on Save the Children's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Save the Children's official posting before applying.
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