Associate Senior Service Delivery Officer (Regional Partner & Technology Advocate)
Quick answer
The World Bank is hiring a senior Associate Service Delivery Officer in New Delhi, India, to support digital enablement of operations through strategic advisory, user engagement, and technology enablement. The role involves working with regional teams and product development teams to identify operational challenges and technology needs, and promoting the adoption of new tools and enhancements.
- Role
- Associate Senior Service Delivery Officer (Regional Partner & Technology Advocate)
- Organization
- World Bank
- Location
- New Delhi, India
- Level
- Senior
- Category
- Engineering & Technology
The role
The World Bank is seeking an Associate Senior Service Delivery Officer (Regional Partner & Technology Advocate) to support digital enablement of operations through strategic advisory, user engagement, and technology enablement.
What you'll do
- Serve as a trusted advisor to task teams and regional management on operational technology needs.
- Understand and analyze end-to-end business processes to identify opportunities for efficiency and digital enablement.
- Provide strategic guidance on how existing or new digital solutions can support evolving operational requirements.
- Partner with product managers and solution architects on the design and evolution of digital platforms.
- Support regional stakeholders through business and technology transformation initiatives.
- Define key performance indicators for innovative initiatives and track progress.
What it takes
- Master’s degree in computer science/STEM with 8 years relevant experience or bachelor’s degree with 10 years relevant experience
- Experience in technology advisory, consulting, or technology innovation
- Experience in digital transformation and large-scale business modernization
- Experience in field-embedded roles
- Certified in SAFe Agilist, Digital Transformation, Organization Change Management, Design Thinking
- Strong analytical, problem-solving, and communication skills
What you'll bring
How we treat you
Comprehensive benefits including a retirement plan, medical, life and disability insurance, and paid leave.
Frequently asked questions
Where is the job located?
The job is located in New Delhi, India.
What is the compensation?
The compensation is not specified in the job posting.
What are the key qualifications required?
Key qualifications include a Master’s degree in computer science/STEM with 8 years relevant experience or a bachelor’s degree with 10 years relevant experience, experience in technology advisory, consulting, or technology innovation, and experience in digital transformation and large-scale business modernization.
How do I apply?
You can apply by clicking the 'Apply Now' button on the job posting.
Is the job remote?
The job location is specified as New Delhi, India, so it is not remote.
How to apply
Apply directly on World Bank's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Bank's official posting before applying.
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