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Zeta

Associate Director / Director of Operational Excellence

LocationNew York, NY
SetupHybrid
LevelMid
Posted9m ago
Programs & Operations

Quick answer

Zeta is hiring a hybrid Associate Director or Director of Operational Excellence based in New York, NY, paying $100k-$145k to manage and scale operational systems for their network of schools.

Role
Associate Director / Director of Operational Excellence
Organization
Zeta
Location
New York, NY
Work setup
Hybrid
Level
Mid
Compensation
$100,000 - $145,000
Category
Programs & Operations

The role

Zeta is seeking an Associate Director or Director of Operational Excellence to manage and scale operational systems for their network of schools in New York City. The role involves leading network-wide initiatives, removing operational roadblocks, and contributing to long-term organizational planning. This position requires a collaborative, mission-driven professional capable of working in a fast-paced environment to ensure high-performing school operations. The team operates under a hybrid model at their New York headquarters.

What you'll do

  • Proactively identify and resolve roadblocks for operations teams.
  • Project manage network-wide initiatives to achieve operational excellence.
  • Pilot and scale innovative systems across school sites.
  • Contribute to the leadership and long-term planning of the operations team.
  • Design and lead training sessions for staff.

What it takes

  • Bachelor's degree required.
  • 4-6 years of experience in operations or school-based project management.
  • Proven track record of building scalable operational systems.
  • Ability to thrive in a lean, start-up style environment.
  • Commitment to mission-driven, equitable education.

What you'll bring

Project managementOperational systems developmentStrategic problem-solvingLeadership and trainingChange management

How we treat you

Comprehensive medical, dental, and vision plans; 403(b) retirement plan with matching; wellness stipend; Talkspace therapy sessions; Headspace subscription; MacBook Air; and professional development opportunities.

Frequently asked questions

What is the work schedule for this role?

This position follows a hybrid schedule at the Zeta network office in New York, requiring in-person work on Tuesdays, Wednesdays, and Thursdays.

What is the compensation range for this position?

The salary range for this role is $100,000 to $145,000, with eligibility for an annual discretionary, merit-based performance bonus for the Manager level and above.

What are the key qualifications required?

Candidates must have a Bachelor's degree and 4-6 years of experience in operations or managing projects within a schooling organization.

How do I apply for this position?

Zeta is accepting applications on a rolling basis, and interested candidates should apply through their online portal.

How to apply

Apply directly on Zeta's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Zeta's official posting before applying.