Assistant Director of Property Operations
Quick answer
RED KITE COMMUNITY HOUSING is hiring a senior Assistant Director of Property Operations (Not specified) paying £100,858 to lead property maintenance and operations.
- Role
- Assistant Director of Property Operations
- Organization
- RED KITE COMMUNITY HOUSING
- Work setup
- Hybrid
- Level
- Senior
- Compensation
- £100,858
- Category
- Programs & Operations
The role
The Assistant Director of Property Operations will lead a team responsible for delivering responsive repairs, void management, disrepair resolution, home safety services, and other property maintenance tasks.
What you'll do
- Provide strategic and operational leadership across responsive repairs, void turnaround, legal disrepair management, and damp, mould, and condensation services.
- Lead delivery of responsive repairs and maintenance, setting clear KPIs for first-time fix, appointment adherence, and customer satisfaction.
- Ensure full compliance with Awaab's Law, embedding robust processes for identifying, reporting, and remediating damp, mould, and condensation within statutory timescales.
- Manage significant revenue budgets for repairs, voids, and compliance, optimising delivery models to balance cost, quality, performance, and customer satisfaction.
What it takes
- Proven ability to shift culture towards customer focus, ownership, and continuous improvement
- Extensive experience managing responsive repairs, void works, and contractor relationships
- Deep understanding of FLAGEL compliance frameworks, Awaab's Law, damp & mould best practice, disrepair legislation, and Housing Ombudsman expectations
- Significant management experience within the social housing/property sector with responsibility for budgets, resources, and operational service delivery
What you'll bring
Frequently asked questions
Where is this job located?
The location is not specified in the job description.
What is the compensation package?
The compensation package is £100,858 per year.
What are the key qualifications required for this role?
Key qualifications include a proven ability to shift culture towards customer focus, extensive experience managing responsive repairs and contractor relationships, and significant management experience within the social housing/property sector with responsibility for budgets, resources, and operational service delivery.
How can I apply for this position?
You can apply on the website or through the job posting link provided.
How to apply
Apply directly on RED KITE COMMUNITY HOUSING's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on RED KITE COMMUNITY HOUSING's official posting before applying.