Analista de Service desk
Quick answer
Oracle Corporation is hiring an in-office Service Desk Analyst in Bogota, Colombia, to provide technical support and manage end-user service requests.
- Role
- Analista de Service desk
- Organization
- Oracle Corporation
- Location
- Bogota, Colombia
- Work setup
- On-site
- Level
- Mid
- Category
- Engineering & Technology
- Apply by
- 2026-07-02
The role
The Service Desk Analyst will be responsible for providing technical support and troubleshooting for end-users within the organization. This role focuses on resolving IT-related issues, managing service requests, and maintaining system efficiency to ensure optimal performance. The professional will work as part of the IT team in Bogota, Colombia, to uphold service standards and assist with technical inquiries.
What you'll do
- Provide technical support to end-users for IT-related issues.
- Monitor and resolve tickets within the service desk system.
- Troubleshoot hardware, software, and network connectivity problems.
- Maintain system documentation and service records.
What it takes
- Experience in an IT service desk or help desk environment.
- Strong technical troubleshooting and problem-solving skills.
- Ability to work effectively in an office-based team setting.
- Strong communication skills for interacting with end-users.
What you'll bring
Frequently asked questions
Where is this job located?
This position is based in Bogota, Colombia, and follows an in-office work schedule.
What is the compensation for this role?
The compensation for this position is not explicitly specified in the job posting.
When is the deadline to apply?
Interested candidates must submit their applications by July 2nd, 2026.
What is the employment type for this position?
This is a full-time position located at the Oracle Corporation offices in Bogota.
How to apply
Apply directly on Oracle Corporation's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Oracle Corporation's official posting before applying.