AI Chatbot Monitor (English, Bulgarian, Arabic, Ukrainian)
Quick answer
UNHCR Bulgaria is seeking Online Volunteers to monitor and improve a chatbot providing information on asylum procedures and local services for displaced persons.
- Role
- AI Chatbot Monitor (English, Bulgarian, Arabic, Ukrainian)
- Organization
- UNHCR Bulgaria
- Location
- Remote / Online
- Work setup
- Remote
- Level
- Entry
- Category
- Communications & Marketing
- Apply by
- 2026-09-26
The role
The role involves monitoring and improving the quality of information provided by a UNHCR chatbot to support forcibly displaced persons in Bulgaria. Volunteers will test responses, identify gaps, and draft improvements for topics like asylum procedures and local services. The position requires multilingual skills and a focus on protection-sensitive communication.
What you'll do
- Monitor and test chatbot responses across key thematic areas
- Identify gaps, inconsistencies, or outdated information in chatbot answers
- Draft proposals for new or improved responses based on user needs
- Compile and synthesize information from reliable sources to ensure accuracy
- Support the enhancement of digital counseling quality
- Ensure information is culturally appropriate and user-centered
What it takes
- Degree or ongoing studies in law, social sciences, or related fields
- Fluency in English plus Bulgarian, Arabic, or Ukrainian
- Experience with digital platforms or chatbots
- Strong analytical and drafting skills
- Knowledge of asylum systems or human rights (asset)
- Ability to work on a rolling basis for specific tasks
What you'll bring
Frequently asked questions
Where is the job located?
This is an online volunteer position, meaning it can be performed remotely from any location.
What is the compensation for this role?
The posting does not specify a salary or stipend as it is a volunteer position.
What are the key qualifications required?
Candidates must have fluency in English and one of the following: Bulgarian, Arabic, or Ukrainian. A degree or ongoing studies in law, social sciences, or related fields is also preferred.
When is the deadline to apply?
The task assignments are scheduled from July 2026 to November 2026; however, a specific application deadline date is not provided.
How to apply
Apply directly on UNHCR Bulgaria's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on UNHCR Bulgaria's official posting before applying.