Accountability Coordinator
Quick answer
NRC is hiring an Accountability Coordinator in Lebanon to manage the Community Helpline, oversee accountability standards, and lead outreach activities.
- Role
- Accountability Coordinator
- Organization
- NRC
- Location
- Lebanon
- Work setup
- On-site
- Level
- Mid
- Category
- Programs & Operations
The role
The Accountability Coordinator oversees the operation of the Community Helpline in Lebanon, ensuring it is accessible and trusted by the community. The role involves managing staff, training partners on accountability standards, and conducting outreach activities to ensure communication channels are community-driven. They also work on developing SOPs and monitoring feedback systems to improve services for affected populations.
What you'll do
- Oversee operation of the Community Helpline and ensure it is accessible/trusted.
- Train staff, volunteers, and partners on accountability standards.
- Conduct community outreach and awareness sessions.
- Manage line staff including performance management and recruitment.
- Develop and update SOPs for helpline and communication channels.
- Monitor progress against annual Accountability Action plans.
What it takes
- At least 3 years of experience in an international NGO (emergency/post-conflict setting).
- Fluency in English and Arabic.
- Experience handling sensitive feedback and confidential information.
- Strong analytical and communication skills.
- Ability to train others and transfer knowledge.
- Knowledge of the Lebanon context.
What you'll bring
Frequently asked questions
Where is the job located?
The position is based in Lebanon.
What is the compensation for this role?
The compensation is not specified in the job posting.
What are the key qualifications required?
Candidates should have at least 3 years of experience in an international NGO, be fluent in English and Arabic, and possess strong management skills.
How or by when can I apply?
The application deadline is not specified in the job description.
How to apply
Apply directly on NRC's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on NRC's official posting before applying.